Give Debbie a raise!

[Big Dan]

After business hours, I opened a ticket last night to get an IP added to my server. Tech support kicked it to billing. I figured I wouldn't hear anything until morning. At 9:28pm everything was straightened out.

Around 10:30 I opened a ticket requesting a Litespeed license. By 11:30pm I had an invoice ready to be paid. I was already in bed.

In all my time with numerous different hosts I've never had sales on the horn after hours. Kudos to Debbie and KnownHost.

 

[Mike54]

Dan, I had the same experience, a few days back. I submitted a ticket to sales at around 8:30 PM, requesting a couple of upgrades. Since I 'knew' Sales would be closed for the night, I opened the ticket by saying, "Good morning."

Imagine my surprise, when I got home from work the following morning, to see Debbie had replied about an hour after I submitted the ticket.

I've been telling you, life with KnownHost is pretty good. If I'm lyin', I'm dyin'.

 

[Big Dan]

I tell ya Mike, I just ain't used to service like that. Very impressed!

 

[KH-Jonathan]

Debbie is a bit of a machine

 

[Chaos Reads]

She was quite helpful to us in pre-sales

 

[Ichiban]

Signed up for the forums just to add to the kudos for Debbie. She responded to my piddling little $1 Softaculous add ticket at 11pm just as rapidly as all of my pre-sales questions and silly newbie requests. I'm guessing she drinks a lot of coffee...

 

[KH-DanielP]

Lots and lots and lots of coffee me thinks

Glad you've been well taken care of.

 

[zombie]

Debbie handled my transition from VPS-2 to SSD-1, no complaints here!