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If you are experiencing database connection errors, then look no further for troubleshooting assistance! This guide details the common causes of the dreaded Database connection error, how to find the root cause, and what to do to fix it. The commands in this article work with MySQL or MariaDB on CentOS 6 or 7 cPanel […]

Cloudflare for Individual Users

25+ Reasons We Love Cloudflare Cloudflare can be an indispensable asset for your site and here are 25 awesome features that are enabled by default under their free plan: Brotli Standard level of Automatic Static Content Caching with instant cache purge Always Online (keeps the static portion of your site online when origin server is […]

cPanel deprecated Ruby on Rails in cPanel & WHM version 66 since it is not supported on CentOS 7 servers. Rails is a Ruby application, and they support Ruby applications via cPanel’s Application Manager interface (Home » Software » Application Manager), so this can technically be done. However, I cannot promise that it will run seamlessly forever […]

How can I make a phpinfo file?

Occasionally, while troubleshooting issues with a site, it can be useful to see all in one place all the current configuration for php affecting a particular folder or file. This can be done with the php function phpinfo. Among other things, this function can tell you the currently loaded php modules, the currently loaded php settings, […]

How to Restart a VPS or Dedicated Server?

Restarting a KnownHost VPS or dedicated server can be accomplished in several different ways, depending on how you’re connecting and logging in and whether or not you’re using a control panel. Restart VPS or Dedicated Server using WHM WHM is built to make routine server administrative tasks quicker and easier, so why not use it […]

What is Error Code 500 on my server?

When your server, whether dedicated or VPS, is throwing Error Code 500, there’s a misconfiguration issue that’s stopping the normal 200 Success messages you’d love to be seeing instead. Some 500 errors can be caused by the webserver itself due to invalid lines in say .htaccess. Other times, 500 errors can be caused by broken […]

How to Install Java on a Dedicated Server?

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Installing Java on a dedicated server isn’t quite the same as a desktop machine where visiting a URL, clicking and confirming, then voila you’re done. Installing Java on a KnownHost dedicated server hosting account isn’t a huge undertaking, but there is a bit more to it. Installing Java Prerequisites Before running through the steps to install, […]

Load Averages, what are they?

In this article we’ll be going over the server metric ‘Load Averages’ that you may see within WHM, cPanel Server Stats, DirectAdmin Server Stats and programs such as uptime or top. Being aware of this value and what it should and shouldn’t be within your server is important. It will help protect yourself and your hardware from unnecessary […]

If you receive the following error, you’ve edited your file with software that has added a BOM magic numbers to the file, which Apache cannot read: ‘\xef\xbb\xbf#’ is a ‘Unicode BOM(Byte Order Mark)’ and consists of invisible characters added by certain text editors like Notepad++, for instance. The BOM often functions as a magic number […]