KnownHost has two different portals to manage customer’s billing-related and support-related queries efficiently. The first is Billing Portal for all your billing-related tasks with the purchased services, and the second is the Supportal Portal, through which you can connect with our team for sales and support-related stuff. Logging into Billing (my.knownhost.com) Billing Portal is the […]

ACH or Automated Clearing House is one of the available payment methods here at KnownHost. This method utilizes banking details to schedule automated payments with ease. Adding ACH payments to your account is very easy to do. You’ll be granted the ability to issue direct payments from your own account details once it’s been added. […]

Within this article, we’ll be going over the different functionalities of the “Settings” area of your virtual server management portal. We will cover the following sections Changing the Hostname Changing the root password Adding SSH Keys Accessing VNC Console Accessing Serial Console Changing the Hostname All servers have a FQDN(Fully Qualified Domain Name) that is […]

Now that you’ve signed up and have activated your KnownHost MailChannels Email Delivery service, you’re probably wondering how you can go about logging in, reviewing statistics, and other various functionality involved that comes with having the new MailChannels Service. We’ll be going over where these are and what they provide you in this overview. First […]

KnownHost offers the ability to allow for your unmanaged or managed VPS/Dedicated Server to have configurable options in regards to the licenses and services that we provide to our customers. All of this is handled through the My KnownHost Portal under your customers account. Adding services to your current existing KnownHost server is rather easy […]

To update your Whois information of your domain registered with KnownHost Login to my.knownhost.com Click on “Manage” next to the domain name you wish to update Once you click manage you will be redirected to the below The next step is to click “Whois” then you will be redirected to the below Once you have […]

To start updating your NameServers of your domain registered with KnownHost Login to my.knownhost.com Click on “Manage” next to the domain name you wish to update Once you click manage you will be redirected to the below The next step is to click “NameServers” once you click nameservers you will be redirected to the following below […]

To modify/register your private nameservers of your domain registered with KnownHost Login to my.knownhost.com Click on “Manage” next to the domain name you wish to update Once you click manage you will be redirected to the below The next step will be to click “Register Name servers” then you will be redirected to the following Enter […]

For a Dedicated Server, you can check the bandwidth usage over the last day, week, month, and so far for the current bandwidth cycle (The specific day the bandwidth data resets is different for each server, but is usually near the time of the start of the billing cycle). This is accessed in the same way […]