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How to start/stop/restart/power off VPS?

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We have made things handier for you. Manage your VPS with full control through the billing portal. Let’s learn how to start, stop and restart the VPS. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. In the Navigation tray, you can find the option “Services” click on that or […]

How to change your VPS hostname?

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The hostname is an identical name to the Linux machine. You can configure the hostname through CLI while ordering the VPS from KnownHost. This article will demonstrate how you can change the VPS hostname through the billing portal. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. In the Navigation […]

How to change your VPS root password in KnownHost?

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Many times we forget the password after changing it to something else. In that case, many hosts offer you a password reset solution by contacting them manually through ticket or mail. At KnownHost, we provide the same feature to our customers directly in the billing portal (my.knownhost.com). Let’s learn how to change your VPS root […]

How to reinstall VPS operating system?

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Should you find yourself needing to wipe the slate clean and start over with your virtual server or perhaps you wish to try a different flavor of the operating system provided — you can use the reinstall VPS feature within the virtual server management portal. Reinstall VPS OS is useful for many different reasons such […]

How to review VPS resource usage statistics?

Management and monitoring is the crucial part of the administrator, which they often do for the VPS to avoid unwanted resource abuse or attack. This article will demonstrate how you can review the VPS usage statistics. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. In the Navigation tray, you […]

How do I find which node my VPS is on?

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Sometimes, it is useful to be able to find the name of the specific node your VPS is on. For example, you may want to know if any announcements are applicable to your server. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. In the Navigation tray, you can find […]

How to manage your KnownHost MWP?

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KnownHost offers a specialized service for WordPress users called MWP. If you already got yourself one, this article will demonstrate how you can manage your KnownHost MWP. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. In the Navigation tray, you can find the option “Services” click on that or […]

How to edit payment account?

Does your existing payment account needs to be get updated? No problem; this article will guide you through how you can edit the existing payment account in KnownHost’s billing portal. 1. First, login into Billing Portal (my.knownhost.com) with registered email address and password. 2. Next, in the Navigation tray, you can find the option “Payment […]

How to enable Auto-Debit for payment accounts?

Payment accounts allow you to keep payment information on file and may be used to pay invoices. A payment account selected as the default account will be used for automatic recurring payments. If you have multiple or individual payment accounts, you need to configure the auto-debit manually. Learn how to enable auto-debit for payment accounts. […]

How to update my information?

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There are three types of information that can be updated on KnownHost regarding your account, Contact Information: Name, address, primary email, etc. Billing Information: Tax ID (for display on invoices), Name invoices are “to”. Authentication Settings: Login information for my.knownhost.com & 2-factor settings. Let’s learn how to update my personal information, 1. First, login into Billing Portal (my.knownhost.com) with your […]