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Thanks for that, could not raise a ticket seems that I am lost, have sent an email to the support address.

Hi Jonathan, thanks for this and I understand, it just seems a weird concidence I was always involved with three different VPSs in two...

Truth be told, these forums aren't looked at as much anymore due to the low activity, so I apologize that this reply comes late. I've...

Sounds like something could be wrong with the authorized_keys file. Most of these are not created by default (including the .ssh...

HI Opoloko, Let me preface this by apologizing for the events that you've experienced. Two difference incidents in which you've...

Hi Daniel I didn't have time for this but I'm wondering if you are around this morning? Last evening and last night, ANOTHER NODE had...

Hi I totally agree, and I already use a full backup policy and program, but that's not the point. On a high traffic ecommerce store, for...

We have had to downsize from our dedicated server to unmanaged vps ... I had my own key based ssh login running fine on the dedicated...

Assuming RAID5 array, two disk failures is one way. Obviously I'm not speaking for KH but generally speaking a hosts backup included...

Easiest way is just hop on sales chat on the main site and ask for me, I've got time this AM so I can sync up with you there.

Easiest way is just hop on sales chat on the main site and ask for me, I've got time this AM so I can sync up with you there.

Hi Daniel, as usual thanks for this. I can go on in private about the other incident, but most crucially I'm quite interested in these...

Benjamin has been removed from this conversation as he is neither a customer nor a legitimate poster, with multiple IPs linked to known...

Benjamin has been removed from this conversation as he is neither a customer nor a legitimate poster, with multiple IPs linked to known...

I do agree, I struggle understanding how a fully redundant setup for VPS (what I expect apart from backups) can actually loose data...