Recent content by kingtas

When you place a support ticket, you give them the pertinent ssh info.

For either DSO or suPHP (or any other handler), files should be 644 and folder 755 - period.

That's much better. Nice find. Do you still have hair? :D

Top is showing 95.7% idle. Cpu(s): 3.0%us, 1.4%sy, 0.0%ni, 95.7%id, 0.0%wa, 0.0%hi, 0.0%si, 0.0%st Have you submitted an official support ticket?

It just timed out for me a couple of times and then displayed. Perhaps you are running out of memory?

You are correct. KnownHost monitors the node, not individual VPS on the node. But KnownHost VPS setups are very good and you should not have a problem. Monitor your memory usage and upgrade when applicable. Services like Pingdom can notify you by text when they find a service down on your VPS.

This may help. http://www.cpubenchmark.net/

Sure. You can whine all you want tough guy.

Yes, and in a perfect world, that would never have happened. Sorry you can't grasp that.

Whoa, 11 minutes. That must have been a terrible time for you. :D

KnownHost performs backups that only their techs have access to. They will restore the entire container to a point in time. You should provide your own backups in case you want to restore individual files or accounts instead of the entire container.

Your control panel and WHM should give you RAM usage per account, as well.

You have to first have a cPanel account set up in WHM to access that account via FTP. To do this, use your browser to access your WHM as per the email instructions.

Open a support ticket for them to change the address. http://forum.configserver.com/viewtopic.php?t=853

I believe that's a CSF function. You don't want to disable that as it is always a good idea to know when and what IP is accessing your VPS so you can take appropriate action if you're VPS is compromised.